Open Role
Senior IT Support Specialist
Remote / Hybrid ยท Full-time ยท Information Technology
Role Overview
Support end users, maintain core systems, and deliver responsive technical service for a growing client environment.
Key Responsibilities
- Provide day-to-day technical support for hardware, software, and user access issues
- Monitor system performance and escalate incidents when needed
- Assist with onboarding, device setup, and account provisioning
- Document recurring issues and recommend service improvements
Qualifications
- 3+ years of IT support or help desk experience
- Strong troubleshooting and communication skills
- Experience with ticketing systems and end-user support workflows
- Ability to work independently in remote or hybrid environments
Posted this week ยท Experience: 3+ years